Terms & Conditions

Please read all these terms and conditions.

​As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.

​These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We Sweet Me Ltd with  email address: sales@sweet-me.co.uk; (the Supplier or us or we).

​These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions.  Before placing an order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked ‘I Accept’. If you do not click on the button, you will not be able to complete your order.

​ALLERGIES

Please make us aware of any allergies or intolerance’s when ordering. You can also view ingredient information here.

​DELIVERY

All orders made before 5pm Monday – Friday we will aim to send out within 2 working days, however on busier periods this can extend to up to 3 working days.

All orders are sent out by Hermes delivery service and will be tracked.

Please allow 2-4 days (inc Sat) for your delivery to be made.

If you have not received your order within 8 days of your initial order please contact us via email:

sales@sweet-me.co.uk where we can provide you with any tracking information we hold.

​If you provide the wrong address details please contact us via email: sales@sweet-me.co.uk as soon as possible, unfortunately once the order has been shipped we cannot offer a refund or replacement.

​REFUND/RETURN

Due to health and safety we do not accept any returns except in the case of where your order is incorrect or damaged. In this case please contact us first via email: sales@sweet-me.co.uk. Return orders must not be opened and should remain sealed.

​OUT OF STOCK PRODUCTS

Sometimes certain products or sweets maybe out of stock. We try to keep the website up to date as much as we can but on the odd occasion that we have not updated the website in time this may allow for out of stock products to be ordered. If this is just one or two sweet types on your order then we will replace these sweets with another similar sweet to prevent delays on delivery. If it is more than two sweets or a whole product we will contact you at our earliest convenience to make other arrangements or we will cancel the order and refund you (you will be notified of this).

Terms and conditions of use

​Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Sweet Me, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

​In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by  Sweet Me Ltd  and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to  Sweet Me Ltd  and accessing the Website in connection with the provision of such services.

​Intellectual property and acceptable use

1.  All Content included on the Website, unless uploaded by Users, is the property of Sweet Me Ltd, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission
2. You may, for your own personal, non-commercial use only, do the following: retrieve, display and view the Content on a computer screen
3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Sweet Me.

Prohibited use

4. You may not use the Website for any of the following purposes:

• in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
• in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
• making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

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Privacy Policy and Cookies Policy

5. Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: www.sweet-me.co.uk/privacy-policy and www.sweet-me.co.uk/cookie-policy.

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Availability of the Website and disclaimers

6. Any online facilities, tools, services or information that Sweet Me makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.  Sweet Me Ltd is under no obligation to update information on the Website.
7. Whilst Sweet Me uses reasonable endeavors to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
8. Sweet Me accepts no liability for any disruption or non-availability of the Website.
9. Sweet Me reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability

10. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
11. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
12. To the maximum extent permitted by law, Oh Sweet Ltd accepts no liability for any of the following:

• any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
• loss or corruption of any data, database or software;
• any special, indirect or consequential loss or damage.

General

13. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
14. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
15. These terms and conditions    together with the Privacy Policy and Cookies Policy  contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
16. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
17. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
18. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
19. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Sweet Me details

20. Sweet Me is a company incorporated in England and Wales and it operates the Website www.sweet-me.co.uktrading as Sweet Me.

You can contact Sweet Me by email on sales@sweet-me.co.uk.